Funeral Assistance
In the unfortunate event of a passing while traveling, we arrange all necessary paperwork and take care of transportation to bring the deceased home with dignity.
Funeral Assistance
In the unfortunate event that an insured individual passes away while traveling, we arrange and obtain the necessary paperwork, take care of the deceased body's preparation and transportation, to bring the deceased home with dignity.
Key Features
- Documentation and legal paperwork
- Body preparation and embalming
- International repatriation of remains
- Coordination with local authorities
- Family support and liaison
- Clear coordination between all involved parties
- Arabic and English communication for patients and partners
- Organized documentation and case follow-up
A simple and clear medical assistance journey.
Submit Request
Send your medical assistance, insurance coordination, partnership, or claims support request through the available contact channels.
Case Review
Our team reviews the request, understands the case details, and identifies the required coordination with patients, providers, insurers, or assistance partners.
Coordination & Follow-up
We support communication, documentation, approval follow-up, case updates, and reporting until the required process is completed.
Built on clear communication, reliable follow-up, and organized case handling.
24/7 availability
Clear coordination between all involved parties
Arabic and English support
Arabic and English communication for patients and partners
Trusted service network
Organized documentation and case follow-up
Core medical and insurance assistance services.
Medical Assistance
Reliable support for medical cases, hospital coordination, insurance follow-up, and case management.
Learn More
Travel Medical Assistance
Medical support and coordination for travelers and visitors who need healthcare assistance during their trip.
Learn More
Insurance Coordination
Coordination between patients, hospitals, insurance companies, and assistance partners for approvals and case follow-up.
Learn More
Claims Support
Support for medical documents, invoices, approvals, and claims follow-up with insurance and assistance partners.
Learn MoreNeed urgent assistance or a fast callback?
We support travelers, insured members, corporate clients, insurers, and assistance partners through medical assistance coordination, documentation support, and organized case follow-up.
AQA Assistance — supporting medical cases when coordination matters most.